FAQs
Do you provide OEM & ODM service?
OEM & ODM options are available. Share your idea and we will bring it to life. Please provide your logo.
Can I get some samples?
Yes, our sales team can provide information on any products that are offered for free.
How about the package?
We accept all types of packaging, including cards, hang tags, back cards, box packed, bag packed, and so on.
Could you ship the goods to the e-commerce logistics warehouse?
Yes, our logistics department has rich shipping experience and can deliver goods to your warehouse.
How do you treat your customers?
Treat each customer as a friend and enthusiastically address their needs.
Do you have an inspection procedure before shipping?
Yes, our company always performs a 100% QC inspection before shipping the products to ensure their quality. Additionally, we conduct a pre-production sample before starting the mass production process.
How about shipping?
For shipping orders, we offer various options depending on the size of the order. For small orders, we use DHL, TNT, FedEx, UPS, EMS, and other professional retail small package transportation services. The shipping time for these orders is typically between 5-20 working days, depending on the country and area.
For larger orders, we use airport-to-port shipping, which takes around 7-12 days depending on the port. For the largest orders, we offer port-to-port shipping, which typically takes about 20-35 days.
Finally, we allow clients to appoint their own shipping agents if they prefer.